I just caught the ‘Booty Train’ advert on the TV for Virgin Trains’ London Euston to Manchester Piccadilly service and have to confess; I ABSOLUTELY LOVED IT! A Manchester lad at heart (and a bit of a transport geek), Virgin Trains have always been my favourite way to travel. I’m also a not-so-closeted fan of […]
World’s Best Complaint Letter
Just happened across the below link to a reproduction of a customer complaint letter, which was published in the Daily Telegraph earlier… Link to the Letter to Virgin boss Richard Branson I have honestly not laughed so much in recent memory!!!! Enjoy!
Gari Wellingham 